Chetty reaching for greater heights
Astrapak believes that our people are indeed our greatest asset. It is their effort and dedication that sets the foundation off which we as a company build our customers’ experience. When we look at how best we maintain and improve customer experience we do not just focus on customer-facing team members, although this is important. We dig really deep into ensuring that even those of our members who may not easily come into contact with customers on a daily basis, but who remain an integral part of the over solution and service provision promise, also have the opportunity of improving their skill and ensuring they are ready to ensure that what the customer expects is what the customers gets.
Commitment, dedication, and performing at your peak is what drives those who work at Astrapak and recently one of our Machine Setters at JJ Precision in Westmead, Glen Chetty, embarked on an online training course through Productive Services and completed the six-month course in just three weeks! Not only has he honed his skill for the benefit of company and customer, but he has also done so in extraordinary fashion.
JJ Precision General Manager, Hardus Burger, said: “Glen has really excelled in his training, and he has already been enrolled for the next level of tuition. Besides the hard work and commitment in his studies, he shows the same qualities in his daily work requirements.”
For Mr Chetty, who has been employed at JJ Precision for six years, he said that it is all part of his work ethic. “Having a high work ethic is very important to me – it is part of my way of life, to always give of my best.”
When asked about the online course, Mr Chetty said that he is always keen to learn more about the work that he carries out daily. “We had learned about Injection Moulding the traditional way, but I saw that some guys attended a recent advanced course. The skill obtained on the course showed me new ways of approaching my work that I hadn’t learnt before. It was a whole new learning experience for me, and showed the precise detail of Injection Moulding,” he said.
In keeping up to date with new developments in the workplace, Mr Chetty expressed his delight in attending the courses that Astrapak were enrolling him for. Mr Chetty is now preparing for the next level of training.
“I asked Hardus to check on the advanced courses that are available as I am keen to gain more knowledge. I just want to improve and see how far I can go. I feel it gives me an edge as there is a lot that I am learning now that some of my peers haven’t yet been exposed to, and it has given me the opportunity to impart that knowledge to them.”