Awards evening acknowledges Quality achievements
Health, Safety and Quality is held in high regard at RPC Astrapak and is the crucial foundation on which we operate as a Group. A year ago, we embarked on a Quality Improvement competition amongst our eight manufacturing sites with the unified goal of reducing the number of customer complaints across the Group by 50%. This would be achieved by ensuring that quality remained paramount at each of our sites, and that each and every team at the sites would work in unison to improve quality, health and safety each day.
On Tuesday 17 October, coinciding with the date of the global celebration of RPC’s Safety Week from 15-22 October, RPC Astrapak’s invited guests attended the inaugural Quality Awards evening, held at Makaranga Garden Lodge in Kloof. The glitzy evening, which is set to become an annual event, was the platform for those who had achieved exceptional quality, health and safety standards over the past year, to shine amongst their peers.
Group CEO Robin Moore welcomed the guests and explained that Quality, Health and Safety are the cornerstones on which great businesses are built. “If you don’t look after either of these, ultimately your business will fail. Over the past five years we have placed huge effort into improving in these areas, and our scores and performances have improved in leaps and bounds, placing us up there with the best in the RPC Group,” he said.
Competition was in the air, and the fun rivalry amongst RPC Astrapak’s eight sites could be felt as the evening progressed, with a number of awards handed out to the top achievers.
RPC Astrapak Marcom performed exceptionally well, walking away with three awards on the night. They were the winners of two awards in the QUALITY category, and one award in the HEALTH & SAFETY category. Being awarded for QUALITY: SHEQ Site of the Year resulted from a massive team effort emanating from two of our Core Values – Being TEAMWORK and EXCELLENCE. It was a difficult decision to select the winner for this award, with Thermopac and Plastech in with a chance for glory.
In addition, RPC Astrapak Marcom were also awarded the QUALITY: SHEQ Manager of the Year award, which went to Gert van der Berg. The race for the prize was close, with extremely close results against Crystal Chandler (RPC Astrapak Thermopac) and Margie Deetlefs (RPC Astrapak Plastech). The site also won the HEALTH & SAFETY: Best SHE Site of the Year award.
In the HEALTH & SAFETY category:
- RPC Astrapak Pak 2000 were awarded for Most Improved Site after showing huge improvement in their internal legal scoring and an impressive reduction in the DFIR between 2016 and 2017. It was however a closely contested race against RPC Astrapak JJ Precision.
- Herbert Scott from RPC Astrapak Plastform won the Best Improvement Idea, for devising an ergonomic raised packing station, which eliminated the need to continuously descend and ascend a stepped platform near the machines, thereby reducing the number of sprains and strains to people in the area.
- RPC Astrapak Thermopac’s Nathan Hugo won the Most Promising Quality Talent award, where his experience as a machine setter prior to becoming a Quality Control Supervisor in June 2017 saw a great reduction in customer complaints. Nathan was closely contested by Nericha Powroznik (Marcom), Ashton Ranjith (JJ Precision), Landry Sefu (Plastech), Innocent Thwala (Plastform) and Andrew De Croes (Pak 2000).
In the QUALITY category:
- RPC Astrapak Plastech were awarded for Most Improved Site, where Margie Deetlefs and her team have worked tirelessly to reduce customer complaints and credit notes significantly.
- A close tussle between JJ Precision and Thermopac saw the latter walk away with the prize for Best Site of the Year, by consistently managing their credit notes as a small percentage of their turnover and by almost halving their number of customer complaints year on year. RPC Astrapak Thermopac excelled in delivering exceptional quality products.
Focus was also presented to the category of INNOVATION, where two awards were handed out:
- Outstanding Collaboration between Site and Customer: With two close contentions for this award between Unilever and Aspen, who were both instrumental in helping RPC Astrapak remain at the cutting edge of technological development and innovation, the award was presented to Aspen, who had worked closely with the site during the implementation and thereafter the enhancements to the clean room at Plastop. The clean room concept was a brand new development, which saw improved standards and product development. Plastop committed to working hard to service the stringent needs of the customer, where pharmaceutical grades were built into our existing IBM plant. Aspen also committed their own resources at their own cost to the project.
- Outstanding Collaboration between Site and Supplier: With many close contenders for this award, the final decision was awarded to SmartMatta, who through their innovative recycling initiative have presented increased benefits to the Group regarding reduced waste to landfill. Two sites within the Group have been running for a full year with less than 6% waste to landfill, and in a packaging environment, this is a world class achievement.
Congratulations to all award winners – your commitment, dedication and hard work to driving the Quality, Health and Safety objectives of RPC Astrapak has seen you stand out above the rest.
The contest for exceptional standards in Quality, Health and Safety is not over, and next year we will return to award those who have excelled in these essential areas of our business.